- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
You cannot go wrong with this shop! The owners/ mechanics are great to work, and they take pride in their work. Only one I trust to work on my H3. They stay busy, so be patient.
Highly RecommendCar & Truck Care, near Pigeon Forge, TN
Tom and his men did an outstanding job fixing my truck after a transmission line failure in the smoky mountains. I cannot recommend either one automotive enough they provide a quality service with the utmost integrity of work and pricing. I would have gave this place six stars if they me because of Tom's amazing beard.
OutstandingTransmission Services, near Pigeon Forge, TN